ASE Certified Master Mechanic
YOUR DEALERSHIP ALTERNATIVE
FAST REPAIR TIME
We want you to SUCCEED!
We care deeply about our clients, their families and their futures.
Our mission has always been to allow our clients the ease of never having to worry about their vehicles. Everyone faces challenges and stress each day. We want to you to know us so well that if your vehicle gives you trouble you will know in your heart that we have you covered. We have your back and will help you get back on the road quickly. Our clients know that we look out for them financially. We protect their investments and their futures by performing high quality work and never selling anything they do not need.
No Hidden Fees
No Surprises and No Hidden Fees. You'll know exactly what you need and how much the repair costs BEFORE we start work. If we do come upon an issue that will increase your repair bill we will CALL YOU FIRST and discuss how to proceed.
Highly trained to ensure you get the correct diagnosis fast. You work hard for your money and we want to make sure your money works hard for you. When we provide a quote to repair your vehicle you can feel confident that our many years of training and experience will save you money.
Fast High Quality Repairs
Our training and experience leads to much faster repairs times than you might experience elsewhere. Most of our customers drop off their vehicles in the morning and pick them up on their way home from work. Quality is our #1 goal with speed being a close 2nd. No waiting for days to find out if your vehicle is ready. We want our customers to know that we care about them and their families. Quickly getting you back on the road and off on life's journey is one way we can do that.
We CARE about you! We want to be a part of making your life simply awesome. Whether your car is making a noise, has a check engine light on, shakes or scrapes we want to help. We truly want to make our clients lives BETTER. Send us a message today and give us the opportunity to earn your trust. THANK YOU!
Almost any REPAIR
you can imagine
Service Engine Soon light on? No problem. Do your brakes grind? We can help. How about transmission problems or suspension noises? Yes, we can fix it! Even electrical issues, computer troubles and apps not working are things we can help with. Where some shops specialize in just radiator service or oil changes and other shops do just routine maintenance we provide almost every service you can imagine. We are your alternative to the dealership. Mark Boles has over a decade of experience in dealerships and is trained to fix every area of your vehicle. Whether we fix your car or not we will help you get back on the road.
1What type of vehicles do you work on?
We service and repair all makes and models. We typically do not take vehicles older than model year 2000 unless it is a Japanese vehicle or has been very well maintained. If you are looking to have high quality lasting repairs then we will gladly help you with your vehicle. If you are looking for the cheapest place in town or to "just get by" then unfortunately we will likely not be able to help you. We do not do patch jobs or any type of repair that is less than factory. We hope to hear from you soon!
2What are your hours?
We are open Monday - Friday 8:00 am until 6:30 pm. We are closed on major holidays.
3What forms of payment do we accept?
We accept all forms of payment except American Express. We accept cash, check and credit card. For card transactions exceeding $100.00 we charge a 3% terminal convenience fee. We cannot guarantee that we will accept your personal check if we do not know you in which case we will ask for a cashier's check.
4What types of repair work do you do?
We perform almost any repair you can think of. Below is a list of areas we service. We can't possibly list them all. We have been trained to repair every area of the vehicle. We are only limited by the size of our shop and the equipment we have access to. - Diagnostics - Engine - Transmission (Automatic, Manual, Clutch) - Differential / Transfer Case - Driveshaft / Axle - Brakes (Pads, Shoes, Rotors, Drums, Calipers, Master Cylinders, Hoses) - Suspension (Shocks, Struts, Ball Joints, Bushings, Control Arms) - Cooling System (Radiator, Heater Core, Hoses, Water Pump, Belts) - Electrical (Charging, Alternator, Starter, Wiring, Computer, Lighting, Seats) - Air Conditioning (AC Compressor, Evaporator, Condenser, Expansion Valve, Orifice Tube, R-134a) - Heating - Interior. It's easier to say what we do not offer. We do not offer North Carolina State Inspections though we can certainly help you pass yours. We do not offer tire repairs. We do not install tires on wheels. We do not do alignments but can help you fix what is causing your alignment problems. We have experience performing all of this work. We have chosen not to invest in this equipment at this time.
5Can you fix my Check Engine Light?
Yes. Once we have diagnosed your vehicle we can provide a quote to make the appropriate repairs. TIP: There is no magic box that we hook up to your car to tell you what it needs. What we see on our scan tool is similar to the test results a doctor receives for your blood work. There are some things that are plain and easy to understand for everyone and there are some things that only a trained and skilled professional will know how to interpret. We have the training and expertise to properly use the data we are given to quickly and accurately diagnose your vehicle.
6Can I wait for my repair?
We have a waiting area for our clients. We love having guests however your vehicle may not be the only one we must give our attention to. We ask that if possible you plan to leave your vehicle with us for the day of your repair. We enjoy the company of our customers but rarely get to dedicate a block of time to one vehicle. This means if you wait you may have to watch while we help other customers who arrive after you with or without an appointment. We have a very small staff and cannot ignore the phone, other customers, our vendors or deliveries while we work. Thank you for understanding.